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We're here to help with your questions, reservations, and special requests.

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Contact Information

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Our Location

Fort-Kamwenge Road, KM 2
Kabarole, Western Uganda

Call Us

+256 790517125

Working Hours

Front Desk: 24/7
Reservations: 8AM - 8PM Daily

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Our Location

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Nestled in the heart of Fort Portal, surrounded by nature's pristine beauty.

Help Center

Frequently Asked Questions

Everything you need to know before your stay.

Check-in time is 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability. Please contact our front desk to make arrangements.

Yes, we offer comfortable and reliable airport transportation. Please contact our reservations team at least 48 hours in advance to arrange your seamless transfer to the gardens.

For individual reservations, cancellations made more than 7 days prior to arrival will receive a full refund. Cancellations within 7 days will incur a one-night charge. For group bookings and special events, please refer to your contract for specific policies.